PROCESS

This guide allows you to clearly consider the steps from your first request for information until you return home. Furthermore, please read this guide carefully and fill out the forms necessary for each step.

• Step 1: FREE AND NO OBLIGATION QUOTE
• Step 2: YOUR CHOICE
• Step 3: CONFIRMATION AND BOOKING
• Step 4: PAYMENT TOURIST TRAVEL
• Step 5: ARRIVAL OF TUNIS CARTHAGE AIRPORT
• Step 6: PRE OPERATIVE CONSULTATION
• Step 7: SURGERY
• Step 8: CONVALESCENT
• Step 9: FOLLOW-UP EARLY
• Step 10: RETURN

Step 1: FREE AND NO OBLIGATION QUOTE

 _{TO GET A PRELIMINARY ESTIMATE}

Before surgery, you will be able to receive a primary free indicative estimate with no obligation on your part. For this you will be asked to complete and submit the application form form with all necessary personal and medical information. We will then send you the estimate within 48 hours.
Only motivated applications with accompanying photos will be taken into account and considered by our surgeons.

Notes : All information provided will remain strictly confidential. The estimate is free and without obligation on your part.

TO GET A PERSONALIZED QUOTE

In order for you to receive a second more detailed estimate, you will be asked to send us three photos featuring the the bodily areas that are subject to surgery. The photos should be in color. Concerning the nose, the breasts and the face, we need to hav three photos describing the patient's face, profile, and a third focusing on the buttoM-up part. For the eyes, the ears and the abdomen the patient will be asked to provide three photos describing the face, the profile and the back. This photos will help the surgeon assess your case. We will also send you the names and rall necessary information about the attending surgeon.
It is best to send the form and photos electronically by email to the following address: photo@surgery-and-holiday.com

Or at the following address:

All this information is very important to allow the surgeon to establish suitable medical diagnostics.

Step 2: YOUR CHOICE

Upon receipt of the deatiled estimate it is preferable that the patient takes all the necessary time to reflect on the matter (a month). In case of deciding the patient should confirm at least 10 days before the date of the surgery so that we can have all necessary time to organize his visit. The patient will also receive a copie of the mutual consent document to study. This document will be signed only when the patient arrives and shows an absolute satisfaction of the services we offer. This period of reflection helps the patient consult another local urgeon to acquire a more developed idea.
During this period of reflection, we will always remain at your disposal for any further information. We are also willing to organize a video conference with the surgeon which will be a free pre-consultaion.Do not hesitate to contact us. A telephone interview with the surgeon can be arranged. This will help you get acquainted with him and get replies to any questions you might still ask.

Step 3: CONFIRMATION AND BOOKING

Once decided and satisfied by your choice, you are asked to confirm your reservation by returning the reservation form. What distinguish the service we offer is that the patient is willing to suggest the date in which he wishes to undergo the surgery. This proposal will be studied by our team which will try to respect.

Upon receipt of the booking form you will receive:

• A detailed schedule of your stay
• Your appointment with the surgeon
• Your appointment for the operation

PROCEDURES FOR CONFIRMATION

• The estimate may be confirmed 15 days after receipt; this is the estimated time for reflection, where  a possible consultation with another specialist in the same field is possible.
• After sending the acceptance form of the quote, send us an e-mail confirming the dates and containing the consent model, which must be signed in Tunisia after meeting the surgeon, anesthesiologist, and the visit the polyclinic.
  72 hours after confirmation, the patient has to pay for the flight and stay through bank transfer. The patient is required then to send us a copy of the trnsfer by fax or by e-mail.
• If the patient chooses to cooperate with us only in terms of the surgical procedures, then he will be ale to make all necessary payment upon arrival after having developped a clear idea and satisfaction by all the conditions. In this case, the patient can pay either with a certified check, cash, or through bank transfer.
• Upon receiving confirmation of the dates in a period of 10 days you must send via e-mail the blood tests as requested as well as the results mammagraphy in case of mammaplasty or  of electrogram in case of another kind of surgery.
• After receiving payment we will send you the program, the Voucher and the electronic ticket and the bill stay.

Travel documents are required: the program, the voucher, the identity card.
During the meeting with the surgeon and the anesthesiologist, you will receive a clear explanation of the procedure, possible complications, risks related to anesthesia, technique, post operative, comprehensive answers to the doubts and perplexity, all in the presence of our translator / assistant. Only after that meeting fundamental, that consent may be signed, which will be the beginning of the clinical procedure in the true sense of the word.

Step 4: PAYMENT TOURIST TRAVEL

The first sum of the payment (bank transfer) must cover the cost of travel tourist (stay, transfer assistance, airport tax, insurance) 72 hours after confirmation.

CANCELLATION POLICY

In case of cancellation, the patient is exempt of penalties. However, he should only pay for the 2 nights reserved in the clinic t make up for the sum of the total 7 nights' stay. In case of cancelling the booking in the hotel 3 days prior to the date agreed upon, no penalties will be imposed on the patient.

• Cancellation tourist package
• For the tourist 'flight and stay "we apply :
• 10% quota of participation to 15 calendar days before departure
• 30% of the proportionate participation of up to 3 working days (excluding Saturday) before departure;
• 100% of quota for participation after this time
• Cancellation of the intervention
• Some penalties are applied, except the payment of nights planned at the clinic, if once there, it was decided not to do surgery.

Step 5: ARRIVAL OF TUNIS CARTHAGE AIRPORT

On arrival at the Tunis Carthage airport, you will be welcomed by a member of the team Surgery Holidays, who will ensure your transfer to the hotel of your choice. You will enjoy a discreet and efficient service from a qualified staff and speaks your language.
Our representative will answer all your questions.
He will take care of the reconfirmation of your return flight and continue to listen to your requests. At the hotel you can enjoy a relaxing treatment, which will help you relax and erase the stress of travel.

Step 6: PRE OPERATIVE CONSULTATION

An appointment with your surgeon is arranged the day after your arrival. A preoperative (and possibly cardiac blood and radiographic) may be requested before the preoperative visit. The file thus allows the doctor to check your motivations and expectations and explain the procedures of the intervention.
The preoperative consultation will end with the surrender document of mutual consent, with confirmation of your initial estimate and settle your bill. The second payment (the intervention) may be made by Traveller Cheques or certified check.
NB: The Traveller Cheques should always be accompanied by the contract note issued by your bank.

Step 7: SURGERY

The operation will take place the day after your preoperative consultation with your surgeon (usually the day after your arrival). The patient should fast since midnight the day of the surgery.

The representative of Surgery & Vacances will accompany the day of surgery at the clinic to facilitate the admission procedures and hospitality.

Step 8: CONVALESCENT

A representative of Surgery & Holidays will accompany you to the clinic and to the hotel. The period of the clinic stay ranges from 1 to 3 nights depending on the surgery performed.
Surgery & Holidays will assist you during this recovery period in  the hotel will arrange your consultation with your surgeon after surgery and all necessary care.

Step 9: FOLLOW-UP 

Postoperative assistance depends on the patient's age, medical history and the kind of surgery he undergoes.First aid will be provided within three to six days after surgery.

A number of treatments are needed. They may be provided by a nurse, who is the surgeon's assistant or by the surgeon himself in the clinic. It is important to note that during this period a consultation with the surgeon is needed. What distinguish us is that in case of any compliction appearing during this perios, we ensure a free extension of the period of stay for the patient.

Step 10: RETURN

Surgery Holidays will ensure your transfer to the airport of Tunis Carthage.
Back home, please keep in touch with Surgery & Holidays or your surgeon by phone or email. Your attitudes and testimonies will always be appreciated and taken into considerartion. 

In case of later complications, Surgery & Holidays undertakes to pay all necessary requirements for another surgery.

Responsibilities and Warranties

In case of a surgical malpractice proved by a plastic surgeon, the patient will have to provide us with the writtn and signed report of the English plastic surgeon consulted;

If the Tunisian surgeon does not confirm the medical malpractice he has committed a third party will be asked to assess the damage

In case where the patient does not approve of this third party's judgement, then the patient can reort only to the Tunisian court, simply because the surgery has taken place in Tunisia.

Our guarantee is to offer the utmost professionalism and excellent preparation of the medical staff and paramedics, surgeons specializing in plastic surgery with extensive experience in their specialty, and clinical structures to the forefront , which guarantee all types of emergencies and our experience of coordination and organization to provide SAFETY, PROFESSIONALISM, EXCELLENCE AND MAXIMUM PERFORMANCE THE SUCCESS OF OUR AGENCY, 5 YEARS OF SUCCESS THE CONFIRM THAT CAN CONFIRM THE PRESS NATIONAL AND INTERNATIONAL.
PLEASE READ THE MODELS OF CONSENT INFORMATION THAT YOU SEND FIRST PAYMENT.

BEFORE YOU DECIDE TO BE AN AESTHETIC RESPONSE :

• Cosmetic surgery is a tool to improve one aspect, but can not change any aspect to perfection.
• The result of an intervention depends not only on the surgeon's work, but also on the physiological anatomy and reactions specific to of each body as well as to his living style and the serious postoperative prescriprions indicated.
• In some cases, the result of an intervention may not be final until after 12 months, the result may vary from one organism to another.
• It is advisable to consult a surgeon in France before confirming the quote.
• Read carefully the consent model
• Read the information related to the procedyre before any payment
• Check with other sources about the complications, risks and future results.
• In some cases, in order to obtain a good result it will be necessary to touch up at your expense, this will be specified during pre-consultation with the surgeon in Tunisia. In cases when the surgeon will not be  informed of such a probability, Surgery & Holidays ensures the flight and stay, the surgeon and the cost of the surgery.

In summary:

• You send us the quote request form
• You receive a priliminay estimte
• Send us photos
• You receive a detailed estimate
• You receive the booking form
• You return the booking form
• You receive confirmation of your reservation and planning your stay with the model of mutual consent.
• After the meeting with the surgeon and the anesthesiologist in case of your confirmation you sign the consent form mutual