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> Home : Step by step guide

Step by Step Service Guide

Your Step by Step guide to our service and information requirements, which are the key for both you and the surgeons.
We look forward to processing your information.

For instant access to all the forms on our website click on this link.
Cost Estimate and Guidelines
GENERAL ENQUIRY FORM

Your initial enquiry will allow Surgery & Holiday to respond with relevant information, including: all-inclusive cost estimates for surgery, a basic outline of the surgical recuperation period for your selected surgical procedures and the holiday excursions you selected.
We welcome any questions you may have - we value your educated choice.Guidelines for Choosing a Surgeon General Enquiry Form
Medical Evaluation by the Surgeon

MEDICAL HISTORY FORM

Information is the key for both patient and surgeon. All medical questions are forwarded to the surgeon for his professional opinion. The medical history, together with any additional medical requirements, will allow the surgeon to make an initial clinical medical evaluation. Following the surgeon’s initial medical feedback, we will arrange a telephone/video conference consultation and will be happy to put you in touch with past clients willing to share their experience.

Plastic Surgery Medical Form Requirements:
Completed medical form, together with close up colour photograph of the area required for surgery.
Avenue Hedi Ouali, 8050 - Hammamet
Tunisia

Dental Surgery Medical Form Requirements:
Completed medical form, together with X-rays of the mouth.
Avenue Hedi Ouali, 8050 - Hammamet
Tunisia

Ophthalmic Surgery Medical Form Requirements:
Completed medical form.
Avenue Hedi Ouali, 8050 - Hammamet
Tunisia

We will continue to communicate with you before your arrival, as information is vital for both patient and surgeon.

Informed choice ( your questions answered)
EMAIL CORRESPONDENCE

Constant communication via email can facilitate open and honest communication allowing you to ask questions which we will respond to accordingly.

This, together with telephone communication or video conference, is part of the service offered.

Remember, the final decision is yours. You have options and the time to choose carefully. So why not make the most of the information available ?

Confirmation of booking
BOOKING FORM

After you are comfortable with your choice and you want to confirm your provisional booking, we require you to forward the completed booking form, together with your detailed flight information, to us.
It is important that you read the procedure consent carefully and have all of your questions answered at your consultation prior to surgery.

We will forward pre & post operation instructions for your selected procedure/s and invoice you for payment of the non-refundable deposit.

On receipt of the funds we will confirm your bookings and forward a detailed itinerary for your surgery and medical appointments.
Booking Form
Arrival
WELCOME
You will be met at the airport and transferred in your own privately driven vehicle, allowing your privacy.
Pre-Operative Consultation with the Surgeon
The first visit to the surgeon is scheduled as early as possible after arrival.

Surgery dates are planned in such a way that they do not impact on normal surgical routine.
The surgeon you have selected should answer all your questions to your satisfaction, in terms you understand.

You should agree about the anticipated outcome of your surgery:
You and the surgeon should agree on your expectations of the results.
You should have discussed alternatives and thoroughly understood the risks of the procedure, before signing the informed consent.

Neither you nor the surgeon is under any obligation until after your pre operative consultation.
The fee quoted in the initial enquiry will be confirmed after further medical evaluation by the surgeon.

The balance due after payment of the deposit is payable directly to the surgeon at your pre operative consultation.

Payment can be made via cash, bank guaranteed cheque, Visa or Master Card (with the credit card a supplement of 3%).
Booking Form
Surgery
We will accompany you to the clinic on the day of surgery - ensuring that you are admitted and ready for surgery after a pre-surgery consultation with the surgeon and the specialist anasesthetist. Any further questions can be addressed at this consultation.
Recuperation
It is normal for patients to recuperate in the city of surgery for the necessary post-operative period. This necessity depends on the nature of the procedure.

We offer a choice of recuperation accommodation packages which include: accommodation, some meals, transfers – airport & medical together with assistance & support.

We understand that you are away from home and so offer you a personal assistant. Your personal assistant will accompany you to all of your medical appointments and surgery, and is available for you every step of the way.
Excursions
We will discuss the most suitable excursion options. They can be arranged according to your requirements. These may include day activities during your recuperation.

We will be responsible for making all necessary arrangements and bookings.
The choice is yours.
Feedback & Follow up back home
After having returned home we encourage you to stay in contact with us. Your healing progress is important. And if at any point you have any questions, please contact us and we will respond promptly and accordingly.

E-mail and telephone or video are available for follow-up questions and consultations at all times. These are available to past clients on a regular basis as well.
As part of our continuing business, we are always looking for ways of improving the product and service we offer and value your honest input, suggestions and comments.